I booked a hotel on Ctrip. I called the next day and said it was fully booked and recommended me to go to a nearby hotel. They also paid the difference. Is this a lie?

This situation may be a scam. The following are some suggestions to help you make a judgment:

1. Log in to your Ctrip website again to check whether your order has been changed or canceled. If the order appears to still be valid, it may be a scam.

2. Contact Ctrip customer service and inform them of the phone call and hotel recommendation you received. They can tell you whether you need to make up the difference and the process for making up the difference. If customer service tells you that you don’t need to pay the price difference, it might be a scam.

3. If you have doubts about the authenticity of the call, you can ask the other party to provide more information, such as hotel name, address, phone number, etc., and then verify it. If the other party cannot provide this information or the information provided is untrue, it may be a scam.

4. If you have decided to accept a hotel recommendation, please make sure you clearly understand the recommended hotel and the details of the price difference. It is best to check the hotel's reviews and prices on Ctrip's website or other trusted travel platforms to ensure its authenticity and cost-effectiveness.

In short, if you have any concerns, please contact Ctrip customer service for verification first. If there is indeed a problem, please contact Ctrip in time to solve the problem.