After the tour, the tourists ask for help to return the tourist goods. What should the tour guide do?

After the tour, the tourists ask for help to return the tourist goods. What should the tour guide do? Introduction is as follows:

Tour guides should actively assist and accompany them when necessary.

What should the tour guide do if the tour itinerary changes?

Tour itinerary can't be changed casually by tour guides, as stipulated. If there are special circumstances, such as natural disasters, it will lead to the need to do the following work:

First, contact the travel agency first and see how the travel agency arranges it. Only when the travel agency agrees can the tour guide negotiate with the tourists. Otherwise, if the travel agency does not agree, the tour guide will be punished for changing the itinerary without authorization.

Second, after the tour guide communicates with the travel agency, he communicates with the tourists and tells them what happened. What major events will happen if the original trip is forced? Mainly to comfort tourists, but also to let tourists know the reasons for changing the itinerary. When tourists realize that safe contact with themselves has taken place, they generally agree.

Thirdly, when you return to the travel agency after the trip, you need to make corresponding compensation according to the change of the itinerary, such as how to calculate the compensation with the travel agency.

What should the tour guide do if the tourists ask to leave the group halfway?

(1) Due to special reasons such as illness, tourists request to leave the tour group in advance and terminate the tour activities, which can be met after consultation between the host travel agency and the package tour agency. As for the comprehensive service fee that has not been enjoyed, according to the provisions of the travel agreement, it will be partially refunded or not;

(2) When the tourists leave the group ahead of time without special reasons, but just because they have not met a certain requirement, the tour guide should cooperate with the tour leader (accompany them all the way) to persuade them to continue traveling with the group; If persuasion fails, tourists who still insist on quitting the group can meet their requirements, but they should be informed that the comprehensive service fee they have not enjoyed will not be refunded. If the host travel agency is really responsible, it should try to make up for it. If the requirements put forward by tourists are unreasonable, we should do a good job of patient explanation;

(3) Foreign tourists who want to leave the country ahead of time for whatever reason should be assisted by tour guides to re-book flights and seats and go through the formalities of leaving the group, but the expenses required should be borne by the tourists themselves.