Traditional Culture Encyclopedia - Travel guide - Which department should complaints about tourist attractions be lodged in?
Which department should complaints about tourist attractions be lodged in?
1. Tourism service quality issues involving travel agencies, tour guides, A-level scenic spots and star-rated hotels shall be handled by the tourism department;
2. Non-A-level scenic spots and Generally, complaints about the service quality of hotels must be made to other departments. Non-A-level scenic spots refer to unrated scenic spots such as forest parks and geological parks;
3. Disputes that occur in farmhouses, business hotels, etc. shall be handled by the business affairs department. The department shall accept the case;
4. Price fraud such as scenic spot ticket prices shall be accepted by the price department;
5. Complaints involving goods and services, especially counterfeit and shoddy goods, shall be handled by the Industrial and Commercial Administration, Consumer Affairs Bureau and The Xiehe Quality Supervision Department will accept the application;
6. Public security issues such as theft of property will generally be handled by the public security department.
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