Specialized courses of Singapore Institute of Tourism Management

WSQ Hotel and Accommodation Certificate and WSQ Diploma in Tourism

About WDA

The Singapore Labor Development Board (WDA) is a statutory body under the Ministry of Labor of Singapore, leading the development of human resources, improving the skills and competitiveness of employees and job seekers, and building a labor force that can continuously adapt to the changing needs of Singapore's economy.

The Singapore Labor Development Board (WDA) has authorized the vocational center of Singapore Tourism Management Institute (TMIS) to be the skill assessment center. Test the skills of human resources under the framework of Employability Skills System (WSQ). The skills of helping students and working people are recognized by national standards.

About WSQ

Singapore's Employability Skills System (WSQ) is a certification system that integrates continuing education and training.

Develop stereotypes based on the previous Singapore Domestic Skills Certification (NSRS). It has set certification standards in various industrial fields. WSQ certification covers working people, job seekers and school leavers, and provides them with various skills certificates and qualification certificates.

WSQ certification provides a platform for assessing necessary skills, and provides information on human resource requirements to help working people, job seekers and school leavers plan their careers.

Advantages of WDA certification for tourism

- WDA is the leading planner, and all the course outlines and course structures are set according to the tourism needs of Singapore.

- students can learn through internships and classes, learn theoretical knowledge in practical applications, and apply it to their jobs.

- WDA certification of tourism industry is recognized by the industry, which can be on-the-job training and direct assessment on the job, classroom training completion assessment, etc.

- The certification is directly granted by WDA, recognized by Singapore and widely recognized by the tourism industry.

- WSQ diploma in tourism is helpful for employment in Singapore and abroad.

- Students with WSQ certificates will have the opportunity to enter polytechnics and even universities in Singapore to pursue their degrees.

- Students who have obtained WSQ certificate (including internship) can get 8 credits to continue their studies in southern cross university Bachelor of Commerce (Tourism Management).

course objectives

this course is suitable for students who are interested in joining public or private tourism enterprises. The course is designed by senior tourism practitioners and taught by experts in this field. This ensures the close integration and timeliness of course content and industry operation, and improves the competitiveness of graduates. Graduates can master a wealth of knowledge and ability, which are essential skills requirements in tourism, hotel accommodation or other service industries.

Course outline

WSQ Hotel and Accommodation Service Certificate

Communicate with guests

Work safety

Provide security for guests

Handle guest check-in

Handle guest check-out

Maintain guest relationship

Promote tourism

Handle air ticket purchase and reservation-additional subjects

WSQ Tourism College Diploma

. Manage training

hire employees

evaluate employees

deal with termination, Dismissal and resignation events

Situation analysis

Development of marketing strategy

Procedures for managing purchase and receipt

Sales optimization

Management of service operation (SETA)

Management of program presentation

Management of visitor service

Course time

WSQ Hotel and Accommodation Service Certificate: Full-time: 4 months

WSQ Travel. After that, students can selectively enter the internship for 12 months

After the junior college course, students can selectively enter the internship with a monthly subsidy of S $ 5-8 (12 months)

Internship (optional project)

Internship will start after completing the junior college course. Students participating in the internship must achieve 9% attendance and 8% pass the examination. Internship also needs to pass the interview.

teaching methods

during the teaching process, students will be provided with a series of lectures, discussions, presentations, case studies, practical applications, examinations and evaluations.

certificate

Students who have completed all the assigned courses and passed the examination will receive WSQ Diploma in Tourism and WSQ Certificate in Hotel and Accommodation Services issued by WDA. Students who take part in the work internship will receive the internship certificate issued by TMIS after completing the whole internship.

process of further education

WSQ hotel and accommodation service certificate > WSQ Diploma in Tourism > Southern cross university Bachelor of Commerce (Tourism Management) in the second and third academic years

Employment opportunities in tourism

This is a huge and diversified industry, which provides a series of jobs, from tourism agencies to tourist attractions or multinational companies. Students can choose various management positions, whether in scenic spots, hotels, hotels, exhibition management, aviation, clubs or government tourism departments.