Yunnan tour guide angrily criticized tourists for having to go shopping even if their children are still alive. How did the official respond to this matter?

It is not uncommon for people to sign up for tour groups and be taken to designated shops and forced to make purchases. It is also common for tour guides to scold tourists during the tour. Although these things They will also be punished by relevant departments, but it seems that this trend has not been effectively curbed. On April 23, an online video of a tourist being scolded by a tour guide for not shopping has once again pushed this topic into the focus of discussion. In the video, a Yunnan tour guide angrily scolded tourists for shopping while their children were still alive. How did the authorities respond to this incident?

1. Because the tourists did not shop, the tour guide and the tourists had a dispute, and the tourists were scolded by the tour guide.

I learned that this tour group was a disbanded group. When it arrived in Yunnan, it was received by a travel agency in Xishuangbanna. On April 23, these tourists were taken to a local jewelry store because the tourists answered the phone because their children at home were sick. When I was traveling, I was forced to go shopping by the tour guide. As a result, the two sides had a dispute. What was even more egregious was the tour guide, who angrily scolded the tourists and said that he had to go shopping as long as the child was alive. Such words seem quite vicious. This video was also posted on the Internet, and netizens criticized the tour guide for being disrespectful.

2. How did the relevant local departments respond to this matter?

In this matter, the Xishuangbanna Tourism Management Department also imposed penalties on the travel agency involved. The penalty pointed out that the travel agency was suspected of organizing designated shopping, changing itineraries, and conducting further investigation of illegal activities such as forced shopping by tour guides. investigation. At the same time, the jewelry store involved was ordered to close down, and an investigation was launched into whether there were violations such as inflated prices and shoddy goods. The majority of netizens hope that this kind of thing will not happen again and that relevant departments should rectify the tourism market.

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