Traditional Culture Encyclopedia - Travel guide - Travel agency commitment letter
Travel agency commitment letter
In daily study, work or life, letter is the strangest thing for everyone. Letters are communication tools for people to convey information and exchange thoughts and feelings. How to write a letter to avoid stepping on thunder? The following are eight travel agency commitments I have compiled for you. Welcome everyone to learn from them, I hope it will help you.
Travel Agency Commitment 1 aims to build Yunnan into a veritable tourism province, establish a brilliant brand image of China Travel Agency, and adapt to the development of tourism in the new century. Really satisfy your free, comfortable, comfortable and pleasant travel.
Here, we solemnly promise:
1, receive individual guests and groups every day to avoid the dream that you have time but it is difficult to travel because of various restrictions such as the number of people.
2. The independent car service is launched for the first time, and you can choose the tourist model voluntarily, and the car price is not limited by factors such as the number of people.
3. Tour route, hotel star rating, service standard, means of transportation, tour guide level, special care (such as translation, medical staff in the group, full escort, local escort, etc.). ) can choose voluntarily.
4. During the journey, you can freely control the sightseeing time of the scenic spots, fundamentally changing the traditional rigid tourist reception operation mode, and only letting the beautiful scenery leave you in a hurry and go for a stroll.
5. All the scenic spots in the scenic spot can be freely chosen, and the scenic spots or attractions that have been visited or are not interested can be voluntarily abandoned.
6. Both sides of each tour group (no matter how many people there are) have signed the Yunnan tourism standard contract, and our agency will strictly abide by and strictly fulfill all the commitments made by our agency in the tourism contract. Really understand consumption.
7. Our agency will carry out corresponding insurance in personal accident insurance according to the Tourism Regulations of People's Republic of China (PRC) (regardless of nationality).
8. During the trip, our agency will strictly implement the clear regulations of the Tourism Bureau on shopping and respect your willingness to shop voluntarily. In principle, only once a day (especially not more than twice) and ensure that the stay time is about one hour, so as to really arrange your time in the scenic spot.
9. Ensure preferential tickets for airplanes, cars, ships, etc. During the tour and on the way back and forth.
10. In the process of traveling, our organization will absolutely ensure that your journey is unimpeded, cohesive, warm and pleasant. And opened a 24-hour telephone and fast email processing, sincerely at any time to provide you with the corresponding fast and high-quality services.
The second part of the travel agency commitment aims at building Yunnan into a veritable tourism province, establishing the brilliant brand image of China travel agency and adapting to the development of tourism in the new century. Really satisfy your free, comfortable, comfortable and pleasant travel.
Here, we solemnly promise:
1, receive individual guests and groups every day to avoid the dream that you have time but it is difficult to travel because of various restrictions such as the number of people.
2. The independent car service is launched for the first time, and you can choose the tourist model voluntarily, and the car price is not limited by factors such as the number of people.
3. Tour route, hotel star rating, service standard, means of transportation, tour guide level, special care (such as translation, medical staff in the group, full escort, local escort, etc.). ) can choose voluntarily.
4. During the journey, you can freely control the sightseeing time of the scenic spots, fundamentally change the traditional rigid tourist reception operation mode, and only let the beautiful scenery leave you in a hurry and take a quick look.
5. All the scenic spots in the scenic spot can be freely chosen, and the scenic spots or attractions that have been visited or are not interested can be voluntarily abandoned.
6. Both sides of each tour group (no matter how many people there are) have signed the Yunnan tourism standard contract, and we will strictly abide by and strictly fulfill all our commitments to you in the travel contract. Really understand consumption.
7. Our agency will carry out corresponding insurance in personal accident insurance according to the Tourism Regulations of People's Republic of China (PRC) (regardless of nationality).
8. During the trip, our agency will strictly implement the clear regulations of the Tourism Bureau on shopping and respect your willingness to shop voluntarily. In principle, only once a day (especially not more than twice) and ensure that the stay time is about one hour, so as to really arrange your time in the scenic spot.
9. Ensure preferential tickets for airplanes, cars, ships, etc. During the tour and on the way back and forth.
10. In the process of traveling, our organization will absolutely ensure that your journey is unimpeded, cohesive, warm and pleasant. And opened a 24-hour telephone and fast email processing, sincerely at any time to provide you with the corresponding fast and high-quality services. Address: Floor 4, Office Building, Shenzhou Tourism Information Port, Dongjiao Road11,Kunming, China.
Postal code:
24-hour tourist line:
Fax:
Sales email:
Business cooperation
Complaint email:
Travel Agency Commitment Letter 3 Nantong Travel Agency Service Commitment Letter In order to further strengthen the concept of "honest tourism", comprehensively promote the construction of tourism integrity, shape the good image of Nantong tourism industry, protect the legitimate rights and interests of tourism consumers, reflect the transparency of tourism product lines and price composition, and improve the satisfaction of tourism consumers, the travel agency now solemnly makes the following commitments to the city's tourism consumers:
First, to operate legally, legally and honestly, and always adhere to the purpose of "quality first, honesty first". "Honesty management" runs through the whole process of enterprise operation, and honesty service runs through all aspects of tourism services.
1. Tourism enterprises sign a letter of commitment on self-discipline, strengthen the role of industry self-discipline, consciously abide by the self-discipline convention, and voluntarily accept the punishment of dishonesty.
2. In the production process of tourism products, we should operate in good faith, provide excellent routes and reasonable prices, unify products and prices, and consciously resist the phenomenon of zero negative tour fees.
3. In the sales process, do a good job in signing a standardized travel contract with tourists, and clarify the details of prices and services.
4. Resolutely avoid "black society", "black car" and "black guide".
5. In the internal management of enterprises, adhere to the sense of integrity, improve the management system, establish the integrity evaluation mechanism, and implement the requirements of integrity service in all aspects of tourism services.
Second, do not make false, untrue and vague advertisements. In the process of publishing and selling tourism products, we should adhere to unified advertising, unified corporate image, unified products, unified prices and unified service quality. In the process of releasing tourist routes, we should insist on not making false propaganda and excessive propaganda, and not using advertisements with false words to induce consumers.
Third, do a good job in signing tourism contracts. Sign a standardized travel contract with tourists recognized by the tourism authorities, and clarify the price and service details. The outbound tourism team of an international tour group shall be equipped with a qualified team leader.
Four, strictly according to the industry qualification and reception quality selection of tourism business partners.
1. Establish supplier qualification examination and filing system, screen travel agencies, restaurants, scenic spots, automobile companies and shops with high qualifications and good reputation, and investigate, verify and file their qualifications.
2. Select and evaluate travel agencies within the range designated or recommended by the destination tourism department, and give priority to those with good reputation and performance, so as to ensure the stability of the quality of tourism products sold by travel agencies.
3. Sign a written entrustment agreement with the entrusted agency as required.
5. Strictly abide by the promised tourism standards and arrangements for tourism activities, provide tourism services, arrange travel itinerary, arrange accommodation standards and arrange tourism projects in strict accordance with tourism contracts or individual agreements. Effectively control the itinerary of the tourism team and ensure the quality of service. According to the different stages of the tourism team, telephone tracking inspection, quality feedback form, individual interview and other ways are adopted to understand the satisfaction of tourists, find problems and solve them in time.
6. Strictly control tourism shopping and self-selected and self-funded tourism activities, insist on holding a good pre-departure briefing to let tourists clearly understand the trip, and do not organize tourists to participate in self-funded projects and shopping projects other than those agreed in the contract.
Seven, conscientiously do a good job in tourism complaints, do a good job in after-sales service of tourism products.
Establish an outbound tourism service quality management system. Establish and improve the quality inspection institutions and supervision mechanisms for outbound tourism services, and supervise and inspect outbound tourism services according to this standard.
2. Do a good job in the supervision of service quality. Listen carefully to the reasonable suggestions and opinions of tourists through quality feedback forms; The collected feedback information of tourists is statistically analyzed to understand tourists' satisfaction with the outbound travel service of tour groups.
3. Improvement of service quality. According to the satisfaction of tourists, the existing quality problems are analyzed to determine the causes of quality problems. Take effective measures according to the causes of quality problems to prevent similar problems from happening again and realize the continuous improvement of the quality of outbound tourism services.
4. Complaint handling. Complaints against tourists should be carefully accepted, registered and dealt with according to law. Set up full-time staff to deal with tourists' complaints. For major tourism complaints, the main managers should handle them personally and report to the local tourism administration department. 5. Establish and improve the complaint file management system.
Viii. Refusing to operate on the basis of affiliation and contract. For the above commitments, our unit is willing to accept the supervision of tourists, all walks of life, trade associations and administrative departments. If it violates the commitments, it will damage the interests of tourists and the industry image of Nantong Travel Agency. Our unit will obey the treatment of trade associations and the punishment imposed by the Tourism Bureau according to law.
Commitment Party: (Seal)
Legal Representative: (Signature)
date month year
Commitment Letter of Travel Agency Article 4 In order to further strengthen the concept of "honest tourism", comprehensively promote the construction of tourism integrity, shape a good image of Nantong tourism industry, protect the legitimate rights and interests of tourism consumers, reflect the transparency of the route and price composition of tourism products, and improve the satisfaction of tourism consumers, the travel agency hereby solemnly promises to the tourism consumers in the city as follows:
First, we must operate legally, legally and honestly.
Always adhere to the purpose of "quality first, honesty first", put "honest management" through the whole process of enterprise management, and put honest service through all links of tourism service.
1. Tourism enterprises sign a letter of commitment on self-discipline, strengthen the role of industry self-discipline, consciously abide by the self-discipline convention, and voluntarily accept the punishment of dishonesty.
2. In the production process of tourism products, we should operate in good faith, provide excellent routes and reasonable prices, unify products and prices, and consciously resist the phenomenon of zero negative tour fees.
3. In the sales process, do a good job in signing a standardized travel contract with tourists, and clarify the details of prices and services.
4. Resolutely avoid "black society", "black car" and "black guide".
5. In the internal management of enterprises, adhere to the sense of integrity, improve the management system, establish the integrity evaluation mechanism, and implement the requirements of integrity service in all aspects of tourism services.
Second, do not make false, untrue and vague advertisements.
In the release and sales of tourism products, we should adhere to unified advertising, unified corporate image, unified products, unified prices and unified service quality. In the process of releasing tourist routes, we should insist on not making false propaganda and excessive propaganda, and not using advertisements with false words to induce consumers.
Third, do a good job in signing tourism contracts.
Sign a standardized travel contract approved by the tourism authorities with tourists, and specify the price and service details. The outbound tourism team of an international tour group shall be equipped with a qualified team leader.
Four, strictly according to the industry qualification and reception quality selection of tourism business partners.
1. Establish supplier qualification examination and filing system, screen travel agencies, restaurants, scenic spots, automobile companies and shops with high qualifications and good reputation, and investigate, verify and file their qualifications.
2. Within the scope specified or recommended by the destination tourism department, select and evaluate travel agencies, and give priority to those with good reputation and performance, so as to ensure the stability of the quality of tourism products sold by travel agencies.
Commitment party: legal representative's seal: signature.
date month year
The fifth chapter of the Commitment Letter of Travel Agency aims to build Yunnan into a veritable tourism province, establish a brilliant brand image of China travel agency and adapt to the development of tourism in the new century. Really satisfy your free, comfortable, comfortable and pleasant travel.
Here, we solemnly promise:
1, receive individual guests and groups every day to avoid the dream that you have time but it is difficult to travel because of various restrictions such as the number of people.
2. The independent car service is launched for the first time, and you can choose the tourist model voluntarily, and the car price is not limited by factors such as the number of people.
3. Tour route, hotel star rating, service standard, means of transportation, tour guide level, special care (such as translation, medical staff in the group, full escort, local escort, etc.). ) can choose voluntarily.
4. During the journey, you can freely control the sightseeing time of the scenic spots, fundamentally changing the traditional rigid tourist reception operation mode, and only letting the beautiful scenery leave you in a hurry and go for a stroll.
5. All the scenic spots in the scenic spot can be freely chosen, and the scenic spots or attractions that have been visited or are not interested can be voluntarily abandoned.
6. Both sides of each tour group (no matter how many people there are) have signed the Yunnan tourism standard contract, and our agency will strictly abide by and strictly fulfill all the commitments made by our agency in the tourism contract. Really understand consumption.
7. Our agency will carry out corresponding insurance in personal accident insurance according to the Tourism Regulations of People's Republic of China (PRC) (regardless of nationality).
8. During the trip, our agency will strictly implement the clear regulations of the Tourism Bureau on shopping and respect your willingness to shop voluntarily. In principle, only once a day (especially not more than twice) and ensure that the stay time is about one hour, so that you can really arrange your time in the scenic spot.
9. Ensure preferential tickets for airplanes, cars, ships, etc. During the tour and on the way back and forth.
10. In the process of traveling, our organization will absolutely ensure that your journey is unimpeded, cohesive, warm and pleasant. And opened a 24-hour telephone and fast email processing, sincerely at any time to provide you with the corresponding fast and high-quality services.
Commitment Letter 6 of Travel Agency is a travel agency commitment letter to build Yunnan into a veritable tourism province, establish a brilliant brand image of China Travel Agency and adapt to the development of tourism in the new century. Really satisfy your free, comfortable, comfortable and pleasant travel.
Here, we solemnly promise:
1, receive individual guests and groups every day to avoid the dream that you have time but it is difficult to travel because of various restrictions such as the number of people.
2. The independent car service is launched for the first time, and you can choose the tourist model voluntarily, and the car price is not limited by factors such as the number of people.
3. Tour route, hotel star rating, service standard, means of transportation, tour guide level, special care (such as translation, medical staff in the group, full escort, local escort, etc.). ) can choose voluntarily.
4. You can freely control the sightseeing time in the scenic spot during the trip, which fundamentally changes the traditional traditional tourist reception operation mode, and can only let the beautiful scenery leave you in a hurry to enjoy the flowers, and make a commitment letter "Travel Service Commitment Letter of Travel Agency".
5. All the scenic spots in the scenic spot can be freely chosen, and the scenic spots or attractions that have been visited or are not interested can be voluntarily abandoned.
6. Both sides of each tour group (no matter how many people there are) have signed the Yunnan tourism standard contract, and our agency will strictly abide by and strictly fulfill all the commitments made by our agency in the tourism contract. Really understand consumption.
7. Our agency will carry out corresponding insurance in personal accident insurance according to the Tourism Regulations of People's Republic of China (PRC) (regardless of nationality).
8. During the trip, our agency will strictly implement the clear regulations of the Tourism Bureau on shopping and respect your willingness to shop voluntarily. In principle, only once a day (especially not more than twice) and ensure that the stay time is about one hour, so as to really arrange your time in the scenic spot.
9. Ensure preferential tickets for airplanes, cars, ships, etc. During the tour and on the way back and forth.
10. In the process of traveling, our organization will absolutely ensure that your journey is unimpeded, cohesive, warm and pleasant. And opened a 24-hour telephone and fast email processing, sincerely at any time to provide you with the corresponding fast and high-quality services.
Address: Floor 4, Office Building, Shenzhou Tourism Information Port, Dongjiao Road11,Kunming, China.
Postal code:
24-hour tourist line:
Fax:
Sales email:
E-mail for business cooperation:
Complaint email:
Chapter 7 of the Commitment Letter of Travel Agency aims to build Yunnan into a veritable tourism province, establish a brilliant brand image of China travel agency and adapt to the development of tourism in the new century. Really satisfy your free, comfortable, comfortable and pleasant travel.
Here, we solemnly promise:
1, receive individual guests and groups every day to avoid the dream that you have time but it is difficult to travel because of various restrictions such as the number of people.
2. The independent car service is launched for the first time, and you can choose the tourist model voluntarily, and the car price is not limited by factors such as the number of people.
3. Tour route, hotel star rating, service standard, means of transportation, tour guide level, special care (such as translation, medical staff in the group, full escort, local escort, etc.). ) can choose voluntarily.
4. During the journey, you can freely control the sightseeing time of the scenic spots, fundamentally changing the traditional rigid tourist reception operation mode, and only letting the beautiful scenery leave you in a hurry and go for a stroll.
5. All the scenic spots in the scenic spot can be freely chosen, and the scenic spots or attractions that have been visited or are not interested can be voluntarily abandoned.
6. Both sides of each tour group (no matter how many people there are) have signed the Yunnan tourism standard contract, and our agency will strictly abide by and strictly fulfill all the commitments made by our agency in the tourism contract. Really understand consumption.
7. Our agency will carry out corresponding insurance in personal accident insurance according to the Tourism Regulations of People's Republic of China (PRC) (regardless of nationality).
8. During the trip, our agency will strictly implement the clear regulations of the Tourism Bureau on shopping and respect your willingness to shop voluntarily. In principle, only once a day (especially not more than twice) and ensure that the stay time is about one hour, so as to really arrange your time in the scenic spot.
9. Ensure preferential tickets for airplanes, cars, ships, etc. During the tour and on the way back and forth.
10. In the process of traveling, our organization will absolutely ensure that your journey is unimpeded, cohesive, warm and pleasant. And opened a 24-hour telephone and fast email processing, sincerely at any time to provide you with the corresponding fast and high-quality services.
Address: XXXXXXXXX, Dongjiao Road, Kunming, Yunnan, China.
Postal code:
24-hour tourist line:
Fax:
Sales email:
E-mail for business cooperation:
Complaint email:
Chapter VIII Commitment Letter of Travel Agency In order to further strengthen the concept of "honest tourism", comprehensively promote the construction of tourism integrity, create a good tourism image of Baoji, Shaanxi, protect the legitimate rights and interests of tourism consumers, reflect the transparency of tourism product lines and prices, and improve the satisfaction of tourism consumers, Baoji Nature Travel Agency made the following commitments to the delegates:
First, we must operate legally, legally and honestly.
Always adhere to the purpose of "quality first, honesty first", and put "honest management" through the whole process of the company's operation, and honest service through all aspects of tourism services.
1. Tourism enterprises sign a self-discipline commitment letter, strengthen industry self-discipline, consciously abide by the self-discipline convention, and voluntarily accept the punishment of dishonesty.
2. In the design process of tourism products attached to your company's conference reception, we should operate in good faith, provide excellent routes and reasonable prices, unify products and prices, and consciously resist the phenomenon of zero negative tour fees.
3. In the sales process, it is necessary to sign a standardized travel contract with the tourists from our province launched by the tourism authorities, and clarify the price and service details.
4, resolutely do not use black cars, black clubs, black guides.
5. In the internal management of the company, adhere to the sense of integrity, improve the management system, establish the integrity evaluation mechanism, and implement the requirements of integrity service in all aspects of tourism services.
Second, do not make false and vague advertisements.
In the process of publishing and selling tourism products, we should adhere to unified advertising, unified company image, unified products, unified prices and unified service quality. In the process of releasing tourist routes, we should insist on not making false propaganda and excessive propaganda, and not using advertising language with false words to induce consumers.
Third, do a good job in signing tourism contracts.
Sign a standardized tourism contract with tourists approved by the tourism authorities, and clarify the price and service reception details.
Four, in strict accordance with the industry qualification and reception quality selection of conference reception, tourism business cooperation units.
1. Establish a supplier qualification examination system, screen land agencies, restaurants, scenic spots, tour bus companies and shops with high qualifications and good reputation, and investigate, verify and record their qualifications.
2. Within the scope specified or recommended by the destination tourism department, select the reception travel agency for evaluation. Those with good reputation and excellent performance will give priority to cooperation, and visit scenic spots, hotels, restaurants and motorcades in the reception area in person to ensure the stability of the quality of tourism products sold by the company.
3. Sign a written agreement with the entrusting unit as required.
5. Strictly abide by the promised reception standards and tourism activities, and arrange trips, accommodation standards and tourism projects in strict accordance with the service standards stipulated in the tourism contract agreement. To ensure the quality of service, according to the different stages of service, telephone follow-up inspection, quality feedback form, personal interview with tourists, etc. are adopted to understand the satisfaction of tourists and solve problems in time.
Six, strictly control the tourism shopping and self-selected, self-funded activities.
Adhere to the pre-departure briefing, so that tourists can clearly travel, and do not organize tourists to participate in self-funded projects and shopping projects other than those agreed in the contract.
Seven, conscientiously do a good job in tourism complaints, do a good job in after-sales service of tourism products.
1, do a good job in the supervision of service quality, and listen carefully to the reasonable suggestions and opinions of tourists through quality feedback forms; The collected feedback information of tourists is statistically analyzed to understand tourists' satisfaction with the company.
2. Improvement of service quality. According to the satisfaction of tourists, the existing quality problems are analyzed to determine the causes of quality problems. Take effective measures according to the causes of quality problems to prevent similar problems from happening again and realize the continuous improvement of tourism quality.
3. Complaint handling. Seriously accept complaints from tourists, register records and deal with them according to law, and set up full-time staff to deal with complaints. For major tourism complaints, the general manager will personally handle them and report them to the tourism management department.
Eight, refused to affiliated management and contract management.
For the above commitments, our company is willing to accept the supervision of tourist associations, trade associations and administrative departments. If we violate our promise, it will damage the interests of tourists and the industry image of nature travel agencies. Our company will obey the handling of industry associations and the punishment of the Tourism Bureau according to law.
Commitment party: legal representative's seal: signature.
date month year
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