Traditional Culture Encyclopedia - Travel guide - What do you call a guest who is a stranger to you?

What do you call a guest who is a stranger to you?

What do you call a guest when you are a stranger?

What do you call a guest when you are a stranger? In our traditional culture, etiquette is a very important part. Everyone should know it. Generally, in addition to the previous names of friends, we also need to understand the polite names of many people. What do we call guests when we have never met each other before? What do you call a guest who is a stranger to you? 1

A guest who is a "complete stranger" is called a "stranger". "Stranger" comes from Qu Bo's "Lin Hai Xue Yuan" 10: "This is the first stranger to come to the home of two old couples in thirteen years, and it is also the first time anyone has visited his hut."

< p> Other names for guests include:

Guests with high status are called distinguished guests.

Guests who don’t come often are called rare guests.

Guests who travel around the mountains and rivers are called tourists.

A customer who purchases something is called a customer.

People who engage in political speculation are called politicians.

People who go to other places to lobby are called lobbyists.

A guest living in a foreign land is called a stranger.

A person who specializes in assassinations is called an assassin.

People who go to teahouses to drink tea are called tea guests.

People who go to temples to burn incense are called pilgrims.

What are the etiquettes for entertaining guests at home?

When guests come to your home, do you know how to entertain them? The following introduces some basic etiquette for entertaining guests at home:

1. When a guest knocks on the door or the doorbell rings, you should answer the door as soon as possible, and say "come in" to the guest after opening the door.

2. When guests come in, you should stand up and greet them warmly. If your home is not clean and tidy and appears messy, do some necessary tidying up and apologize to your guests.

3. If you have guests during the meal, you should warmly invite the guests to eat with you. After the guests have finished their meal, they should give hot towels and replace them with hot tea.

4. When guests come, if you happen to have something to do and cannot accompany them, you should first say hello, apologize, and arrange for family members to accompany them, and then go about your own business.

5. When drinking tea with guests, the tea must be served with both hands and placed on the right side of the guest.

6. When introducing guests, family members must be introduced to the guests first.

7. When the guest wants to come back, he should be persuaded to stay. If the guest insists on going back, do not force him to stay.

8. When seeing off guests, you should go outside the gate. When saying goodbye, you should say "walk slowly" and "goodbye". What do strangers call guests 2

What is the etiquette of receiving guests, and what are the details?

The etiquette of receiving guests, whether it is a daily reception or a business reception, is basically There is no difference between the procedure and the connotation. There are four main aspects: understanding the guests, greeting and seeing off guests, accompanying them during meals and arranging accommodation.

1. Understand the guests.

Understanding the guests is the first priority in reception. If you want to receive guests well, let them come with pleasure, and leave with satisfaction, you must understand the guests. There are several aspects of information that must be mastered.

Understand the guest’s information, including name, position, gender and age, number of guests, time of visit, eating habits, physical condition, distance of residence and purpose of visit.

Only by mastering the above information about visiting guests, can the host organize and complete the reception affairs in a purposeful and planned manner. Each of the above information is the most basic common sense for good reception.

2. Prepare a good welcome and send-off.

Good welcome and farewell is the second task of reception, and it is also something that needs to be prepared in advance. Greeting and sending off guests needs to be determined based on the guest's arrival time and guest identity. In special circumstances, vehicles and personnel need to be arranged to pick up and drop off the vehicle to the designated location.

Regardless of their superiority or inferiority, guests should abide by the principles of equality and correspondence, and be greeted in person by people who are basically equal in gender, age, identity and occupation. This will be more conducive to smooth communication with the guests and also reflect respect. .

General guests can be greeted and sent off by the corresponding staff and the host of the family in front of the office or home.

Distinguished guests in government affairs need to be greeted and accompanied by the highest-status person in person, holding a welcoming and farewell ceremony at a certain location, taking photos and videos, visiting explanations, conference exchanges and news publicity, etc. Work.

Distinguished guests in daily life need to be greeted and accompanied by people of equal status. Elderly people with poor physical conditions need to pay special attention to diet and safety precautions.

3. Accompany you during meals.

Accompanying guests during meals is the third job of hospitality. China's food culture has a long history, is extensive and profound, and has strong national and regional characteristics. People from different places in the east, west, north and south have completely different eating habits. You should respect your guests’ habits and make reasonable arrangements.

1. The dishes, staple food, wine and beverages should be based on the dietary characteristics and habits of the guests. Local specialty dishes should be appropriately recommended to highlight the sincerity of the host, which is also conducive to promoting local culture and image. .

2. Make meal time arrangements based on the guests' visiting itinerary, so as not to affect the guests' time or disrupt their arrangements.

3. Make arrangements for dining seating and accompanying personnel. VIPs should be personally accompanied by the highest-status person. Seating and accompanying personnel should be reasonably arranged based on the guest’s identity and itinerary.

4. When dining, respect the guests’ habits and physical condition, drink moderately, and enhance communication with each other. The principle should be to allow guests to enjoy themselves and not get drunk.

4. Accommodation arrangements.

Accommodation arrangements are the fourth task of reception. For guests who need accommodation, the host should make arrangements in advance to ensure that the guests are comfortable, clean, safe, and quiet.

Whether it is a business reception or a daily reception, flowers, fruits, snacks, drinks, etc. can be appropriately placed in the guest's room to increase the atmosphere of the room and make the guest feel like going home.

Conclusion.

There is a Chinese saying that goes well: the guest is God. Treating the guest well not only shows the host’s good image of hospitality, courtesy and thoughtfulness, but also enhances the relationship between the host and the guest and enhances each other. feelings.

During the reception period, communication should be kept open with the main contact person, and guests should be tracked in real time when they return to ensure a safe return. What do strangers call guests 3

Basic knowledge of reception etiquette

1. Welcome etiquette

(1) For those who come to visit, negotiate business, and join For foreign and out-of-town guests at a conference, you should first know the train number and flight number of the other party's arrival, and arrange personnel with the same identity and position as the guest to greet them. If for some reason the host of the corresponding status cannot go, the host who goes to greet the guest should make a polite haste 01 to the guest.

(2) When the host goes to the station or airport to greet guests, he should arrive in advance and wait for the guests. He must not be late and keep the guests waiting. Guests must feel very happy when they see someone coming to greet them. If the greeting is late, it will definitely leave a dark shadow on the guests' hearts. No matter how hastily afterwards, they will not be able to dispel this impression of dereliction of duty and breach of trust.

(3) After receiving the guests, you should first greet them with "Thank you for your hard work all the way", "Welcome to our beautiful city", "Welcome to our company", etc. Then introduce yourself to the other person. If you have a famous film, you can give it to the other person.

Pay attention to the etiquette of giving business cards:

1. When you exchange business cards with elders and sages, hand them over with both hands, lean forward slightly, and say "Please take care of me" ". When you want to get the other party's business card, you can say in a pleading tone: "If it is convenient for you, can you leave a business card for me?"

2. As the person receiving the business card, after taking the business card with both hands, you should Read it carefully, and never put it in your pocket without looking at it, nor throw it on the table.

(4) When welcoming guests, you should prepare transportation for the guests in advance. Do not wait until the guests arrive to prepare transportation in a hurry. This will cause delays by keeping the guests waiting.

(5) The host should prepare the accommodation for the guest in advance, help the guest go through all the procedures and lead the guest into the room. At the same time, he should introduce the services and facilities of the residence to the guest, and hand over the activity plan and schedule to the guest. Give it to the guests and give them the prepared maps or tourist maps, places of interest and other introduction materials.

(6) After sending the guest to the residence, the host should not leave immediately. He should stay with the guest for a while and have a cordial conversation. The content of the conversation should satisfy the guest, such as background information on the guest’s participation in sports, local information, etc. Customs, unique natural landscapes, special products, prices, etc. Considering that the guests are tired from the journey, the host should not stay for a long time and let the guests rest early. When leaving, inform the guest of the time, place, method, etc. of the next contact.

2. Hospitality Etiquette

(1) When the person in charge that the guest is looking for is absent, you must clearly inform the other party where the person in charge has gone, and When to return to the unit. Please leave your phone number and address to understand whether the guest will come to the unit again or whether our person in charge will go to the other unit.

(2) When the guest arrives, our person in charge cannot receive him immediately due to various reasons. He must explain the reason and waiting time to the guest. If the guest is willing to wait, he should provide the guest with drinks and magazines, if possible. , Drinks should be changed for guests from time to time.

(3) Hospitality staff should have accurate leadership methods and postures when leading guests to their destination.

1. Leadership style in the corridor.

The receptionist should coordinate the steps two or three steps ahead of the guest and let the guest walk on the inside.

2. Leadership style on the stairs.

When leading guests up the stairs, the guests should go in front and the receptionist should walk behind. If going downstairs, the receptionist should walk in front and the guests should be in the back. When going up and down the stairs, the receptionist should walk in front. Attention should be paid to guest safety.

3. Elevator leadership style.

When leading guests to take the elevator, the receptionist enters the elevator first, and then closes the elevator door after the guests enter. When they arrive, the receptionist presses the "open" button to let the guests get out of the elevator first.

4. Leadership style in the living room.

When a guest walks into the living room, the receptionist uses his hands to ask the guest to sit down. Only when he sees the guest sitting down can he nod and leave. If a guest sits in the wrong seat, the guest should be asked to sit in the upper seat (usually the one closest to the door is the lower seat).

(4) Serve tea sincerely.

Chinese people are accustomed to receiving guests with tea. When receiving distinguished guests, the tea sets must be specially paid attention to. There are many things to worry about when pouring tea7, and there are also many things to pay attention to when delivering tea.