Traditional Culture Encyclopedia - Weather inquiry - Is it a full refund to cancel the flight because of the weather?
Is it a full refund to cancel the flight because of the weather?
Legal basis: Article 17 of the Regulations on the Normal Administration of Flights in People's Republic of China (PRC) "The carrier shall formulate and publish the general conditions of transportation, clearly stipulate the contents of passenger services after the flight departure is delayed and cancelled, and clearly inform the passengers during the ticket purchase process. The general transportation conditions of domestic carriers should include whether to compensate for flight delays; If compensation is given, the compensation conditions, standards and methods should be clarified. "
Article 29 After the flight departure is delayed or cancelled, the carrier or ground service agent shall provide accommodation services for passengers according to the following circumstances:
(1) If the departure of the flight is delayed or cancelled due to maintenance, flight deployment, crew and other reasons of the carrier, the carrier shall provide passengers with services such as meals or accommodation.
(2) If the departure of the flight at the place of origin is delayed or cancelled due to weather, emergencies, air traffic control, safety inspection and other non-carrier reasons, the carrier shall assist the passengers in arranging meals and accommodation at their own expense.
If the trip cannot be carried out normally due to force majeure, you can go to the travel agency to negotiate a refund; However, the specific refund amount depends on the contract and negotiation results.
According to article 180 of the Civil Code of People's Republic of China (PRC) (to be implemented in 202 1 1), force majeure refers to unforeseeable, unavoidable and insurmountable objective conditions.
Article 590 stipulates that if a contract cannot be performed due to force majeure, it shall be exempted from liability in part or in whole according to the influence of force majeure, unless otherwise stipulated by law. If the contract cannot be performed due to force majeure, the other party shall be informed in time to reduce the possible losses to the other party and provide proof within a reasonable time. If force majeure occurs after the delay in performance, the parties concerned shall not be exempted from the liability for breach of contract. The scope of force majeure includes:
(1) Natural disasters.
(2) government behavior.
(3) Social abnormal events.
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