Business Assistant's Annual Work Summary

Business Assistant's Annual Work Summary

Summary is a kind of written material that summarizes the performance of study, work and life in a period of time. It can effectively exercise our language organization ability. It's time to write a summary. But I found that I didn't know what to write. The following is a summary of my work as a business assistant for one year. I hope it will help you.

Business Assistant's Annual Work Summary 1 From the beginning of March, the probation period ended in a blink of an eye. In the past few months, under the care and guidance of leaders and colleagues, I have made some progress in all aspects through my unremitting efforts. Now I will report my work as follows.

As a member of xxxx, I am mainly responsible for:

International customer contact matters, including reception, itinerary, contact feedback, etc. Translation work, including real-time translation of business negotiations, daily reception and communication, written translation of contract documents, etc. Do a good job in organizing and recording important meetings of the general manager; Manage and summarize department and project information for the convenience of leaders and colleagues; Drafting and amending commercial contracts; Organize and update company introductions, brochures and marketing materials to prepare for future international marketing; The main liaison officer of xxxxx project ensures smooth communication and information synchronization of the project; Assist the general manager and colleagues to participate in the bidding of other international projects; Assist the general manager to handle daily administrative affairs and other affairs.

Achievements and problems in the work:

1, in the existing xxx project, as our project liaison, in the process of communicating with customers for nearly two and a half months, we successfully established the company image, demonstrated the company's strength, and effectively promoted the signing of business contracts and the progress of the project.

2. Strong sense of responsibility, gregarious personality, willing to communicate and cooperate with colleagues, and good team spirit and communication and coordination skills.

3. Due to the lack of work experience and professional knowledge, sometimes there will be mistakes and shortcomings that are not detailed and comprehensive enough in the work. The marketing ability of the industry is insufficient, so it is necessary to strengthen the study of professional knowledge.

In my future work, I hope to do my best to contribute to the company as a full-time employee and try to find my own position. While doing my job well, I will continue to learn and accumulate, create real wealth for the company, and at the same time seek greater progress for myself! Xx year xx month

The annual work summary of business assistant 2 xx is coming to an end, and I make the following summary of my work. I hope I can improve faster and do my work better in the new year.

The following is my summary statement of my current work.

First, the daily work and process of industry assistance:

Order: after the customer places an order orally or by email, the merchant will be informed of the receipt of the customer's order at the first time, and then check whether the quotation is consistent with the unit price of the customer's order. If there is any change, the merchant will be informed and confirmed with the customer, and then the material specification, model, packaging quantity and delivery date will be confirmed.

After confirming ok, enter the system to inform the purchasing department, and let the purchasing department reply to the arrival time as soon as possible, so that the plan has enough time to ship!

It is very likely that the customer will change the order when the purchasing department places an order. If you have placed an order, cancelled the order, increased the quantity or a series of situations, you must inform the merchant as soon as possible, and then communicate with the merchant to see if there is a better way to deal with it.

Track the arrival situation and quantity, and track whether the purchase order can arrive within the date required by the customer.

Delivery: after delivery by express delivery, tell the customer the order number and arrival time, and follow up the express delivery until the goods arrive at the customer to sign for it.

Customer sample application, after receiving the customer sample application form, write an internal sample application form to Sun Sheng for signature and review, submit the signed sample form to the purchasing department, and then prepare the samples for warehousing!

Reconciliation, monthly reconciliation according to customer requirements: prepare invoices according to the system, and then prepare customer reconciliation monthly report. Bills with and without tax should be clear. After sending the statement to the customer, follow up and ask the customer to return the bill in case there is a payment request!

Second, their own situation:

Through the daily management of business assistance, I am basically familiar with the company's operation process and master the process of the company's system operation. Although it has gained something in xx years, its own shortcomings are undoubtedly exposed. Because of short working hours, I need to improve my experience, ability and interpersonal relationship in an all-round way.

"There must be a teacher in a threesome", and I will humbly ask my leaders and colleagues related questions.

My shortcomings:

1, although young and energetic, but inexperienced, there is a great lack in dealing with emergencies and some new problems.

2. In terms of communication with customers, there is still a lack of active communication and communication with customers. Communication with customers, blunt words, not good at effective expression, I feel that the whole person can not let go. These personal factors directly affect the effectiveness of the work.

Carelessness has seriously affected the efficiency of my daily work.

These shortcomings and weaknesses are fatal. Therefore, in the future work and life, we must actively correct our own shortcomings, absorb extensive experience, strive to improve the quality of work assistance, and strengthen the study of professional knowledge and skills on the basis of high quality. And set high standards for yourself and keep learning, so as to become a qualified assistant.

Business Assistant Annual Work Summary 3 Time has passed, and in a blink of an eye, I have spent another year growing up. Looking back on the past six months, I am honored to make progress with my colleagues in the company and learn a lot from them. The biggest feeling in my heart in the past six months is that it is not difficult to be a qualified assistant to the general manager, but it is not so simple to be an excellent assistant to the general manager. I think: a good assistant to the general manager should not only be modest and upright, but also be conscientious in his own career. But also in ideological and political, work ability. As a young assistant to the general manager, I still need to learn a lot.

First, ideological cultivation.

As an assistant to the general manager, if you want to perform your duties well, you must first have comprehensive excellent qualities in all aspects and establish a correct world outlook and outlook on life. In the past six months, I have seriously participated in various studies and activities. There is an idiom: As long as the kung fu is deep, the iron pestle is ground into a needle. Yes, as an assistant to the general manager, I will be careless and inappropriate in my work. Opinions and suggestions have come, and now I am no longer unhappy and refuse. Instead, put forward higher requirements for yourself and try to tell yourself: think carefully about how to do better from another angle.

Second, quality improvement.

1. In my work, study and life, I listen carefully to my own experiences, record them carefully, think carefully after work, and make some purposeful attempts at work. At work, I am committed to studying hard. I think everyone is my teacher. I can learn, there are many things to learn. For example, I just came to the company for half a year, and I don't know anything about the management and production of the company, so I can't make better suggestions. As a good employee assistant, you can ask questions if you don't understand, learn and think from colleagues in charge of production with an open mind, and boldly discuss the way of production management with colleagues.

In my spare time, I will read some books on production management and look up relevant information on the Internet. I deeply feel that learning really helps me a lot.

Third, the work content

1, thinking determines the way out, and how far the thinking is, how big the stage is; We are mental workers, and our forward thinking and open thinking determine the space for our value growth and the amount of wealth we bring to enterprises; I am accurate in this respect, and I can do a good job of employee consultation with my ears and eyes; I am equivalent to Zhuge Liang of Shu Han! Modern times call it a staff officer, (to be a good staff officer for the company's development and leadership); In the company, you can integrate into the company atmosphere and work, identify the foothold, starting point and focus of work, find the feeling of work, coordinate leadership around your own central work, contact the employees, do a good job in group work, and do a good job in service with colleagues and employees in various departments. Management is not meticulous, personnel are not decisive, assistants are not arrogant, ultra vires, offside, absent, and work is not in place. Instructions and reports should be timely. Don't read what you shouldn't read, don't say what you shouldn't say, don't listen to what you shouldn't hear, don't do what you shouldn't do, and don't spread anything that affects unity and progress among employees and colleagues, creating troubles and obstacles for the stability of employees' ideological management and affecting the normalization of the company's production.

2. Can consciously take the initiative to do a good job of information collection and decision-making in workshops and departments, constantly improve and supervise the implementation, implement the work in time, what step has been implemented, how is the progress, what difficulties are there, what needs to be improved and improved, capture information in time, accurately do the implementation feedback, and actively do the decision-making staff. After finding the problem, carefully analyze the cause of the problem, formulate improvement measures, and then ask for a summary report to provide decision-making reference for leaders to solve the problem.

3. I am a fair referee when each department executes the work task list issued by the general manager's office. No matter who has a problem, it is not a strong sense of responsibility and has not completed the implementation as required. Everyone is afraid that I will appear in front of them at work, afraid that I will hold them accountable and follow up their work to complete; In order to comprehensively enhance the sense of responsibility of personnel at all levels, and to push the company's management to a new level, I am not soft-hearted, adhere to principles, and resolutely do not compromise in execution. If it is wiped out by everyone, it is impossible. If I can't do this well, then my assistant to the general manager has no real value.

4, the things assigned by the leadership, I first according to my own brain to find a way to meticulous high standards of serious completion, do not rely on, in the process of work found deficiencies immediately improved, I asked myself to do everything to a high standard; Because for me, who has experienced in the Tiejun army, my bones are different. For example, I met the IKEA review at the end of June. Under the leadership of General Manager Cheng and General Manager Luo, when the general manager's office entrusted me with the task of organizing 12 people to comprehensively clean up the environmental sanitation of the garden in the factory area, I was able to accept the task gladly at the first time, and quickly according to the environmental sanitation situation of the factory area, the area was large, the scope was wide, the time was tight, the task was heavy and there were many dead ends.

5. The tasks assigned to me by the general manager's office; The same thing, two different people to do, different ideas, different consciousness, different standards for themselves, different sense of responsibility, then the effect will inevitably be different; I regard everything assigned as my own thing, and every task I complete as an exercise to improve and spur my ability and quality. For everyone who really has ideals and goals and is responsible for himself, work is a kind of enjoyment, and my life value can be promoted and realized in my work.

Fourth, the workflow.

In view of the imperfect job responsibilities at this level, I can draw up a workflow suitable for our company according to the actual situation of our company and perform my job responsibilities in strict accordance with the workflow; Clear thinking, specific process, in the face of their own posts, a lot of work ideas, cumbersome affairs, things will be orderly; I classify my work every day, and it is my key to deal with all kinds of tasks at the same level easily, that is, to do what is urgently needed first, then to do special things, and to allocate work and rest time reasonably. In major tasks, we should plan ahead, expect in implementation, take measures in anticipation, sum up afterwards and report after summing up.

Fifth, give full play to the lubricating oil function of long sleeves and dancing.

Our company is a manufacturing enterprise with about 800 people. When the forest is big, there are all kinds of birds, and it is inevitable that there will be friction contradictions. Whether there are contradictions and disputes, employee complaints, or coordinated handling of foreign units and enterprises, I can handle them easily and reasonably according to my own ability and experience. In the past six months, I cooperated with the general manager's office to receive the factory visit of Zigong Lantern Association and the factory investigation of Qingshen government supervision department, and accepted the instructions of the general manager to deal with the car accident on the way home from work at night, which was handled properly and satisfied at all levels; I usually do my job, and when I don't judge, I am right: respect without blindly following, obedience without being a slave, and not violating principles. "Not only books, not only books, but also facts." Carry out the work in a measured way, adhere to the principle and act according to the rules; Stay, be polite, sincere and affectionate. No bullying, no command, no bullying. Coordinate internal and external relations, seek external support and cooperation, and seek internal unity and progress.

View of intransitive verbs

Through this half year's work, with the care and help of leaders and colleagues at all levels in the company, I am lucky to have learned a lot and made some achievements in my work. But this is far from enough, especially in the coordination of production work. In the future, I will continue to study more, think more, try more, and strive to do my work better.

Annual work summary of business assistant. Open up the market, pay close attention to production management internally, ensure quality, be market-oriented, face the challenge of this year's global financial crisis, seize the opportunity, and all the staff in the sales department work together. With the cooperation of Qi Xin, Qixin completed this year's sales task. This year's work is summarized as follows:

I. Annual sales of 20xx

After 20xx years of exhibitions in Beijing and Shanghai, and the publicity of professional magazines such as HC and Discovery Resources, our xx brand products have gained a certain popularity, and customers at home and abroad have a certain understanding of our products. In 20xx, the boss set a sales volume of xxxx million yuan for the sales department, and our sales department achieved an annual total sales volume of xxxx million yuan, with a production and sales rate of 95% and a collection rate of 98%.

Second, strengthen business training and improve comprehensive quality.

The product sales department is responsible for the sales of all products of the company. It is conceivable that the responsibility is great and the task is arduous. It is very important to establish a high-quality sales team that can recruit good soldiers and complete the company's annual sales task. If a worker wants to do a good job, he must sharpen his tools first. In order to improve the comprehensive professional quality of sales staff, all employees in the sales department must carry out vocational skills training to further improve their sales knowledge. This year, the company added an online version of financial management software with a network speed of 3000, which can clearly reflect the sales and financial management in time. Our sales staff are trained by xx xxxx Technology Co., Ltd., and their professional knowledge and internal information are confidential. Everyone should have professional ethics. The boss is the top leader who leads the sales department. He hopes to strengthen the supervision, criticism and professional guidance of our employees, so that our sales staff can learn more professional knowledge and improve their technical functions and self-appreciation ability. In 20xx, I studied iso internal audit training and accounting professional knowledge training, and obtained the certificate recognized by the state. Over the past year, we have fully practiced the management knowledge and methods we have learned in the company's production management, and the display effect is satisfactory.

Third, build a marketing network and cultivate a sales model.

Microphone line sales are the focus of our product sales department, and the sales situation will directly affect the company's economic benefits. Over the past year, the product sales department has persisted in consolidating the old market, cultivating new markets, opening up market space, and tapping potential markets, and used our company's brand reputation to drive product sales, thus building a sales network pattern with xx as the main body and radiating the whole province and the whole country.

Fourth, pay attention to industry trends and grasp market information.

With the increasingly fierce market competition among electronic products industries, information plays an increasingly important role in the marketing process, and information is benefit. The sales department pays close attention to market trends, grasps business opportunities, demands benefits from information, and institutionalizes, standardizes and regularizes market research and information collection, analysis and collation. The product sales department has established a stable and reliable information channel through market research, business negotiations, newspapers and magazines, industry associations, computer networks, etc., and paid close attention to the development trend of the industry; Establish customer files and manufacturer files, and strive to collect basic information; According to the market situation, actively send business personnel to track and master the dynamics of the domestic sales market.

Verb (abbreviation of verb) make persistent efforts to meet new challenges.

Looking back on the past year, all the business personnel in our sales department worked hard, United and cooperated, and made positive progress, and achieved good sales performance. Achievements belong to the past. Looking forward to the future, the road ahead of the sales department is longer, more difficult and more arduous. All business personnel in our sales department unanimously stated that they must give full play to their enthusiasm, initiative and creativity in 20xx, fulfill their post responsibilities, do a good job in 20xx sales, deeply understand the dynamics of the electronics industry, further develop and consolidate the domestic market, and create higher sales performance for the company.

Annual Work Summary of Business Assistant 5 20xx is over, and the nth year of entering the company has passed. Thank you very much for the training and leadership of the company leaders. In these two years, I not only improved myself and became independent, but also learned a lot about dealing with people and established deep feelings with my company and colleagues. This is my great harvest and great progress. Through my continuous efforts, I have learned how to be a man and treat people from last year's muscle deficiency to now; I also understand the difference between my own work, responsibilities and authority of departments, and have completed all the work well, but there are still some shortcomings to be improved.

I. Review of Personal Work

Main work tasks

1. Responsible for updating all aspects of the company's information (products, websites, personnel, etc. )

2. Be responsible for the demand and coordination of the company's regional agents.

3. Be responsible for the management and deployment of technical parts, and cooperate with technical department to complete after-sales work.

4. Do a good job of daily office maintenance.

Second, the problems and deficiencies in the work

While summing up my achievements and experience, I also realize that there are still many problems and shortcomings in my usual work:

1. Work efficiency cannot be maintained in an efficient state, and sometimes things are easy to forget.

2. Sometimes there will be a lazy attitude, leading to sloppy work.

3. The sense of responsibility needs to be improved. One thing has not been done completely, and another thing has been done.

4. Personal ability needs to be improved, and it is necessary to communicate with superiors and work as a team.

Third, the direction of future efforts

In view of the problems existing in the work of 20xx, in order to do a good job in the new year, the following aspects are highlighted:

1. Recognize the job responsibilities and do a good job of overall division of labor.

2. Actively communicate with superiors and give positive feedback;

3. Actively communicate with colleagues and do a good job of communication.

4. Maintain efficient execution and sense of responsibility, and follow up the responsibility to the end.

5. Improve communication with colleagues, cultivate team spirit and create a harmonious working environment.

Fourth, work experience.

The overall operation of 20xx Company is not bad, and the product reform is self-evident. With the product reform, the company's operating system has also been reformed and improved.

After 20xx years of operation, I understand that the operation system is closely related to personnel. Leaders can give each department a general direction to adjust the system, and whether the adjustment of the operating system is reasonable needs the personnel of each department to prove it. In the stage of system reform, every detail of people's work is related to whether the perfection of the system is effective and reasonable. Among them, communication between people is very important. Good communication can make the team work better and cooperate better. Communication between superiors and subordinates can make leaders better understand the work of subordinates, the operation of the company and the progress of system reform.

In the overall operation of 20xx company, it has been continuously promoted and gradually moved towards institutionalization and strictness. In the future, I believe that the overall operating system will be more perfect.

In the past year, I deeply realized that colleagues and leaders should also care about each other, help each other, support each other, and communicate well in all aspects, so that they can succeed step by step and integrate into the big family of companies and departments bit by bit. Thank them here! In the future work, I will rely on my unremitting efforts to overcome the existing shortcomings and improve the shortcomings in my 20xx years of work, so that I can achieve the best state of cooperation with the team, create value for the company and realize my own life value!

Annual Work Summary of Business Assistant 6 I. Review of Personal Work

Main work tasks

1。 Responsible for updating all aspects of the company's information (products, websites, personnel, etc.). )

2。 Responsible for the demand and coordination of regional agents of the company.

3。 Be responsible for the management and deployment of technical parts, and cooperate with technical department to complete after-sales work.

4。 Do a good job in daily office maintenance.

Second, the problems and deficiencies in the work

While summing up my achievements and experience, I also realize that there are still many problems and shortcomings in my usual work:

1。 Work efficiency cannot be maintained in an efficient state, and sometimes things are easy to forget.

2。 Sometimes there will be a lazy mentality, leading to sloppy work.

3。 The sense of responsibility needs to be improved. One thing has not been done completely, and another thing has been done.

4。 Personal ability needs to be improved, and more communication and teamwork are needed.

Third, the direction of future efforts

In view of the problems existing in the work of 20xx, in order to do a good job in the new year, the following aspects are highlighted:

1。 Clearly understand the post responsibilities and do a good job of overall division of labor.

2。 Actively communicate with superiors and give positive feedback;

3。 Actively communicate with colleagues and do a good job of communication.

4。 Maintain efficient execution and sense of responsibility, and follow up the responsibility to the end.

5。 Strengthen communication with colleagues, cultivate team spirit and create a harmonious working environment.

Fourth, work experience.

The overall operation of 20xx Company is not bad, and the product reform is self-evident. With the product reform, the company's operating system has also been reformed and improved.

After 20xx years of operation, I understand that the operation system is closely related to personnel. Leaders can give each department a general direction to adjust the system, and whether the adjustment of the operating system is reasonable needs the personnel of each department to prove it. In the stage of system reform, every detail of people's work is related to whether the perfection of the system is effective and reasonable. Among them, communication between people is very important. Good communication can make the team work better and cooperate better. Communication between superiors and subordinates can make leaders better understand the work of subordinates, the operation of the company and the progress of system reform.

In the overall operation of 20xx company, it has been continuously promoted and gradually moved towards institutionalization and strictness. In the future, I believe that the overall operating system will be more perfect.

In the past year, I deeply realized that colleagues and leaders should also care about each other, help each other, support each other, and communicate well in all aspects, so that they can succeed step by step and integrate into the big family of companies and departments bit by bit. Thank them here! In the future work, I will rely on my unremitting efforts to overcome the existing shortcomings and improve the shortcomings in my 20xx years of work, so that I can achieve the best state of cooperation with the team, create value for the company and realize my own life value!

Business Assistant 197 1 The annual work summary passed like water. At the beginning of the new year, I reviewed my work and summed up my experience to enlighten my work in the coming year. I have a deeper understanding of the position of business assistant and am more familiar with the work content. It has been nearly 1 year since I joined the company on February 4th, 20xx. With the support and help of my colleagues and leaders, I have grown a lot. Through this year's work and study, my personal working mode and working method have made great progress. Now I will summarize the work in the past year as follows:

First, the completion of daily affairs.

From the beginning of my employment, I began to take over some business work as a business assistant, mainly including the establishment of business order information, quotation tracking, factory delivery arrangement, document sorting and so on. At the same time, assist department personnel to handle various affairs.

During this period, my work is mainly as follows:

1) Handle daily business delivery: contact the customer's delivery method, check the receipt information and invoice information, notify and urge the purchasing department to purchase in time, and notify the finance department to issue invoices. At the same time, for new customers, contact the billing information and the general taxpayer certificate.

2) Follow up the business quotation: for each quotation list, coordinate the production R&D department, purchasing department, finance department and other relevant departments in time, quote the most accurate price in the shortest time, and reply to customers in time.

3) Manage customer orders and delivery information: integrate production, delivery, billing records and sales detail tracking tables, and accurately record the production, delivery time, billing time, payment collection time and amount of each order.

4) Assist department leaders to handle daily work, mainly including sending quotations to customers, faxing contracts, tracking payments, reviewing contracts, and handling tasks arranged by leaders at any time.

5) Tender preparation: responsible for the commercial part, coordinating all departments to complete other parts of the tender, integrating, stamping and binding.

Second, assist leaders in managing affairs.

1) Conduct attendance, monitoring and employee registration every day, and make good registration;

2) Assist the leaders to handle the assessment items of department personnel every month;

3) Review, summarize and submit the expense reimbursement of department personnel;

4) Do a good job in the company's meeting notice and pre-meeting preparations, and coordinate the staff to ensure the smooth progress of the meeting;

5) Timely and effectively complete all tasks assigned by leaders.

Third, the experience and experience summed up in the process of work:

1) efficiency problem

When dealing with problems in work, the cooperation between departments is very important. The marketing center is the department that initiated the problem. How to coordinate other departments to solve problems is very important. This year, I summarized as follows: positive communication and positive feedback; Responsible, responsible for their own tracking to the end.

2) Be a serious and responsible person at work and do every little thing well.

The assistant's job is actually very complicated and trivial, and all leaders may arrange some temporary tasks at any time. Some of these tasks are urgent, which requires me to quickly judge the urgency of the matter and deal with it in time. More importantly, I must have a good memory, and don't leave behind the pending tasks. At work, I have developed the habit of doing statistics at any time, such as the details of express delivery and customer information sent every day, so as to do corresponding statistics for later inquiry.

Fourth, the direction of future efforts.

1, actively communicate with colleagues in various departments to realize active feedback.

2. Maintain efficient execution and sense of responsibility, and follow up the affairs that you are responsible for.

3. Do everything with your heart.

4, understand the industry knowledge, let oneself have a certain knowledge reserve, better service company.

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