Why is the express suddenly rescheduled? There was no phone call or news, but it was in the process of delivery, and suddenly the appointment was changed?

This situation is due to the shortage of manpower caused by the explosion of express mail, and no one sent it. You contact the seller and contact customer service. Finally, the customer service still needs to ask the delivery man. The delivery man needs to update the logistics information to deal with the above customer service inquiry, so he takes out the difficult part to deal with the customer. Even if the buyer calls to ask, this is the answer.

Extended data

cause

main reason

There are two main reasons for the explosion. On the one hand, the rapid development of e-commerce, but the input of manpower and infrastructure in the logistics industry can not keep up with the development speed of e-commerce, resulting in some imbalance between supply and demand. On the other hand, due to the current tight supply of diesel oil and other factors, the transportation capacity has been limited to some extent, so the delivery cycle has become longer.

The rapid development of express delivery industry has rapidly changed people's life and shopping style, and achieved the rapid development of some enterprises and even industries.

labour

1. Traffic paralysis caused by weather (heavy snow, flood, typhoon).

2. The peak period of online shopping (Christmas, New Year's Day, Spring Festival, Valentine's Day, etc. ), orders have exploded, but the number of personnel in the courier company has not increased accordingly.

3. Emerging Singles' Day, online shopping day, such as11Century Singles' Day, the transaction volume is huge, and packages pile up into mountains. The original transportation tools and personnel of the courier company are far from meeting the requirements of transporting so many parcels, which leads to the parcels being piled up in the warehouse for more than ten days.

4. For major competitions (such as sports meetings), the security check is strengthened than before, which leads to the decline of logistics transfer efficiency.

5. During relatively long holidays (Spring Festival, May Day, November Day, New Year's Day, etc.). ), new parcels continue to enter the warehouse of the courier company, and most of the receiving addresses cannot be delivered by the unit, resulting in excessive accumulation of parcels in the warehouse and double delivery work in the days after the holiday.

Baidu Encyclopedia-Express Explosion